Privacy Policy

At Merevane, we respect your privacy and take the protection of your personal information seriously. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, place an order, or contact us.

This policy applies to customers and website visitors in the United States.

1. Information We Collect

Depending on how you interact with our website, we may collect the following information:

Personal and Contact Information

• Name
• Email address
• Shipping and billing address
• Telephone number, if provided

Order and Transaction Information

• Products purchased
• Order history
• Payment status and transaction details

Payments may be processed by third-party payment providers. We generally do not receive or store your complete payment card number or security code.

Technical Information

• IP address
• Browser and device information
• Website activity and interaction data
• Cookies and similar tracking technologies

Customer Support Information

When you contact us, we may retain the information you provide, including your email address, order details, and the contents of your message, to respond to your request.

2. How We Use Your Information

Merevane may use personal information to:

• Process and fulfill orders.
• Arrange shipping and delivery.
• Send order confirmations and shipping updates.
• Respond to customer service requests.
• Process returns, exchanges, and refunds.
• Maintain website security and prevent fraud.
• Improve our products, website, and shopping experience.
• Send promotional communications where permitted by law and, when required, with your consent.
• Comply with applicable legal, tax, accounting, and regulatory obligations.

3. Cookies and Similar Technologies

Our website may use cookies, pixels, and similar technologies to remember preferences, maintain shopping cart functionality, understand website traffic, and support advertising or analytics.

You can manage cookies through your browser settings. Some website features may not function properly if certain cookies are disabled.

Where required by applicable law, we will provide appropriate choices and consent mechanisms for non-essential cookies and tracking technologies.

4. How We Share Information

We may share personal information with service providers when necessary to operate our business, including:

• Payment processors
• Shipping and delivery providers
• Website hosting and e-commerce platforms
• Customer support providers
• Analytics and advertising service providers
• Professional advisers and government authorities when legally required

These parties may use information only as permitted by applicable agreements and law.

We do not sell personal information in exchange for money. However, certain disclosures to advertising or analytics partners may be considered a “sale” or “sharing” under some state privacy laws. Where applicable, we will honor legally required opt-out rights and provide the appropriate controls.

We do not knowingly collect personal information from children under 13 through our website.

5. Data Retention and Security

We retain personal information for as long as reasonably necessary to fulfill orders, provide customer support, maintain business records, resolve disputes, prevent fraud, and comply with legal obligations.

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. However, no method of electronic storage or transmission can be guaranteed to be completely secure.

6. Your U.S. Privacy Rights

Depending on your state of residence and applicable law, you may have the right to:

• Request access to personal information we hold about you.
• Request a copy of your personal information.
• Request correction of inaccurate information.
• Request deletion of certain personal information.
• Obtain information about how your personal information is used or disclosed.
• Opt out of certain targeted advertising, sale, or sharing of personal information.
• Appeal a decision concerning a privacy request where required by law.
• Avoid unlawful discrimination for exercising your privacy rights.

To submit a privacy request, email **rohalim986@gmail.com**. We may need to verify your identity before processing certain requests.

If you receive marketing emails from us, you can unsubscribe using the link included in the message. You may still receive essential communications concerning purchases or customer service.

7. Third-Party Websites

Our website may contain links to third-party websites or services. Their privacy practices are governed by their own policies. Merevane is not responsible for the privacy or security practices of independent third parties.

8. Changes to This Policy

We may update this Privacy Policy to reflect changes in our business, website, or legal requirements. Any changes will be posted on this page with an updated revision date.

9. Contact Us

For questions about this Privacy Policy or to exercise your privacy rights, contact:

Merevane Customer Support
Email: rohalim986@gmail.com

We will review and respond to privacy requests within the time required by applicable law.