Shipping Policy

At Merevane, we want your shopping experience to be simple and reliable. This Shipping Policy explains how we process, ship, and deliver orders for our women's leather bags within the United States.

1. Order Processing

After you place an order, we begin processing it for shipment.

Processing times may vary depending on order volume, product availability, weekends, and public holidays. If additional time is needed, we will make reasonable efforts to communicate any significant delay.

Please double-check your shipping address and contact details before completing your purchase.

2. Estimated Delivery Time

Our estimated delivery time is 7–10 business days from the date your order is shipped.

Business days generally exclude Saturdays, Sundays, and U.S. public holidays.

The estimated delivery timeframe is not a guaranteed arrival date. Actual delivery may vary depending on the destination, carrier, weather conditions, seasonal demand, and other factors outside our control.

3. Shipping Costs

Any applicable shipping charges will be displayed during checkout before you complete your purchase.

If a free-shipping promotion is available, its eligibility requirements and conditions will be stated in the relevant offer.

4. Order Confirmation and Tracking

Once your order has been placed, you may receive an order confirmation by email.

Where tracking is available, tracking details will be provided after your order ships. Tracking updates may take some time to appear in the carrier's system.

If you have not received shipping information or need assistance with an order, please contact rohalim986@gmail.com.

5. Incorrect Shipping Addresses

Customers are responsible for providing complete and accurate shipping information.

If you notice an error, contact us as soon as possible. We cannot guarantee that an address can be changed after an order has been processed or shipped.

Additional shipping charges or delivery complications caused by an incorrect address may be the customer's responsibility, to the extent permitted by law.

6. Delayed or Missing Packages

Although we work to support timely delivery, delays can occasionally occur.

If your order has not arrived within the expected timeframe, contact us with your order number. We will review the available tracking information and help determine the appropriate next steps.

If a package is marked as delivered but you cannot locate it, please check your delivery area and contact the carrier where appropriate. You may also contact our customer support team for assistance.

7. Damaged Packages or Incorrect Items

If your order arrives damaged, defective, or with the wrong item, please email us as soon as reasonably possible at rohalim986@gmail.com.

Include your order number and photographs of the item or packaging, if available. We will review the issue and work with you toward an appropriate resolution.

8. Shipping Restrictions

Shipping availability may depend on the delivery address and the services available through our shipping providers. Any applicable restrictions will be communicated during checkout or through customer support.

9. Contact Us

For shipping questions, delivery updates, or order assistance, contact:

Merevane Customer Support
Email: rohalim986@gmail.com

We appreciate your patience and thank you for shopping with Merevane.